Our Philosophy

Milliken & Company’s safety and improvement journey is based on our belief that there is never only one “silver bullet” method for improving manufacturing productivity. Even if there were a single solution, it wouldn’t be progressive or thorough enough to hold up to the changes of tomorrow. We’re dedicated to developing sustainable results, and that’s why our culture of safety and improvement has continued to develop as we grow.

Milliken & Company’s history is evidence of a journey toward continuous improvement. That’s why we’ve spent the past two decades scouring the globe to discover the best ways to work. We recognize that best practices aren’t just limited to one industry, that’s why we’ve studied them all. We’ve looked, listened, and learned; and we’ve used the knowledge we’ve gleaned to develop our own holistic approach to improve efficiency and productivity based upon lean manufacturing concepts. 

At Performance Solutions by Milliken, we go beyond advancing only best practice initiatives, which often address the basic issues but fade in usefulness over time. We’ve learned this lesson the hard way. But, these experiences have taught us to believe in a more comprehensive, sustainable approach.

“Operational excellence secures the present. Innovation excellence secures the future.”
-Roger Milliken

Our Fundamental Beliefs

  • A systems-based approach is always superior to an initiative-driven approach.
  • Total engagement of the workforce is the foundation for all improvement.
  • We teach only initiatives and methods that we ourselves have put into practice.
  • Clients deserve the attention and services of only those business practitioners who have been deeply involved in our process.
  • Success requires a commitment from leadership and a desire to improve manufacturing productivity.

Setting Higher Standards

At Performance Solutions by Milliken, we believe in leading by example. That’s why our process is based on a carefully devised system, guaranteed to result in long-term, sustainable success. Take a look at our distinguishing capabilities and decide if you’re ready to move your organization towards operational excellence.

  • Tested Solutions
    Performance Solutions by Milliken has grown from our own manufacturing practices. We’ve studied methodologies from around the world, and we’ve used that knowledge to create a real-world system that improves upon other approaches. The Milliken Performance System is an extension of the experience we have gained through years of implementing these very processes. We don’t just teach solutions; we live them.
  • Demonstrated Practices
    Performance Solutions by Milliken recognizes that there’s no better way to learn than by doing, so we offer real-life demonstrations of our processes. “Accommodate, Educate, and Demonstrate” brings key decision makers and influencers to our Spartanburg, South Carolina, headquarters for an educational three-day visit where we review the Milliken Performance System processes and explain what implementation looks like. Clients can then observe our processes in action during a private tour of a Milliken facility.
  • Experienced Practitioners
    Performance Solutions by Milliken supports clients with highly-trained, experienced business practitioners who have learned these processes through years of successfully implementing them. Why “practitioners” instead of “consultants”? Because decades of personal experience implementing the Milliken Performance System makes our associates different from those in systems like Six Sigma and lean manufacturing. Our practitioners go beyond offering good advice–they are specialists who have studied their vocations, practiced their professions, and established working relationships with clients.

Milliken has been there

And we know we can help deliver the same performance results for you.
Performance Solutions by Milliken