Leadership Blog

How Do I Implement an Operations Performance System?

“How Do I Implement an Operations Performance System?” A Brief Overview on Getting Started with the Milliken Performance System Continuous improvement is an ongoing journey. Once the decision has been made that you’re going to create a measurable, process-oriented way of working in your organization, the feeling of being overwhelmed might soon set in. Instead...
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How to Engage Senior Associates

At Performance Solutions by Milliken, we know that it is critical to retain and engage tenured talent. Engaged senior associates are inspired, enthusiastic, and motivated to be leading contributors of your business’ success. Why is it so critical to have engaged senior associates? These associates have the influence to change the atmosphere of the workplace....
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How RocktTenn (WestRock) Doubled their Speed, OEE and Reliability

All manufacturing leaders know what’s expected of them. They face financial statements, customers, stakeholders, etc. on an ongoing basis. There’s no denying the what. Truly world-class leaders continually search for the best how, and they ask, how are we going to do this? What is the best way to achieve our expectations? Even the best...
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How a $3 Billion Packaging Company saw a 15:1 ROI

Plants in the paperboard and packaging industry face challenging customer requirements — from companies that use these products directly and those that convert paper stocks into other goods — as well as regulatory and financial pressures. The commodity nature of the business makes continuous improvement a must. A $3 billion packaging-products manufacturer manages more than...
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How a Successful Safety Process Impacts your Business

Milliken & Company has a long-held belief that safety is a fundamental building block in creating a high-performing, sustainable manufacturing operating system. I’ve worked for Milliken for 31 years in various roles throughout the company. I’ve held plant leadership roles in several different manufacturing plants, as well as leadership roles in different businesses units within...
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Power to the People

Manufacturers around the world are faced with increasingly complex paths for driving performance in their operations. Lean and six-sigma have had considerable popularity among manufacturers for decades and the newest paths revolve around extreme automation, additive manufacturing, and the Internet of Things. All of these paths have serious potential and some are foregone conclusions but...
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The Greatest Waste

I have fought waste my entire career. First, as an industrial engineer working to minimize time in each step of a process. And later, as V.P. of Quality for Milliken & Company. Milliken was an early adopter of quality practices and one of the first Baldrige winners. We did not call it “waste” early on,...
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“Safety Culture Change Advice” by EHS Today

In 2010, Performance Solutions by Milliken partnered with Smiths Medical for a complete safety overhaul, including employing an employee-led safety performance system that radically changed the company’s views on safety. As a result, Smiths Medical was named one of America’s Safest Companies in 2015. Read how Performance Solutions by Milliken helped create a culture of...
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The Art of the Business Dinner

Can food be a strategic lever? I know what you’re thinking. “Oh, come on now!” but stay with me on this one. I want to position an argument that the working meals are some of the greatest untapped opportunities we have at our fingertips. Still with me? Okay, then let’s dig in. I remember years...
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